Shipping Policy

UK SHIPPING

Shipping is free until the end of December 2024.
UK orders are sent out using EVRI delivery service.
You will receive a notification email when your order is dispatched with your tracking details.

US SHIPPING

Shipping is free until the end of December 2024.
You will receive a notification email when your order is dispatched with your tracking details.

INTERNATIONAL SHIPPING

We are currently ship our products all over the world.
Complimentary shipping on orders over £200 for most destinations.
Your order will be sent out via International DHL, though we reserve the right to change our courier in the future. The package will usually arrive in 2-7 working days.
You will receive a notification email when your order is dispatched with your tracking details.

DUTY

We ship orders DDP (Delivery Duty Paid) to most of our markets which means all relevant shipping and customs charges will be included in your total cost at check out. Your package will arrive direct to your address with no additional payment required.

TheLensCase DDP markets include: UK, EU, US, Switzerland, Norway, Serbia, Canada, Japan, China, Republic of Korea, Australia, New Zealand, Singapore, Malaysia, Philippines, Indonesia and UAE.

For all orders to the UK and EU, VAT is included in the total cost of your order before shipping costs are added.

If you are ordering from the US market there are no customs applicable if your order value is less than $800 USD. For orders over this amount, relevant customs charges will be included in your total cost at checkout in line with our DDP policy above.

Orders to all other destinations unfortunately cannot be sent DDP and customers will be liable for any duties, customs or local taxes due upon receipt. Rules vary by country and are determined by your local government. TheLensCase will not be liable for this charge. TheLensCase is not responsible for delays caused by customs clearance.